How to protect your bank account online
Online banking is growing by the day. This is obviously because of the comfort and convenience that come with it.
Several banking services are now
available via the Internet. Some of these include funds transfer, bills
payment, opening fixed deposit account, checking account balance, and
foreign exchange transactions.
As good as banking online is, it comes with several hazards that could make you lose all your life savings.
In this report, www.bankrate.com shares five rules to protect your bank account during online transactions. They are considered below:
- Fight off phishing and other scams
Evading banking cyber thugs is more
challenging than ever. They are now targeting consumers rather than
banks, and scouting out security holes in your computer. The reason is
obvious, more Nigerians are embracing online banking. In the United
States too, for example, about 80 per cent of households bank on the
Internet, according to a banking consultancy firm, Novantas LLC of New
York.
The newest ruse called “smishing,” a
variation of phishing, targets mobile banking customers. “We’re in the
early stages of mobile threats,” says the Chief Technology Officer of
Lookout Incorporated, a US-based mobile security firm, Kevin Mahaffey.
“Attackers are still figuring out how they’re going to play in this world,” he adds.
But malware, short for malicious
software, is still the most pervasive fraud. Malware can infect any
computer by attacking it through email or poisoned Web downloads. Cyber
criminals then take control of your computer and your finances.
“It’s always a game of leapfrog,” a research manager at the US-based Financial Insights, Marc DeCastro, says.
“The bad guys look for the easiest point of entry. There are ebbs and flows,” he adds.
Don’t let the bad guys fool you. You can
fend off online banking thugs. Mobile banking is generally considered
safe. But online frauds like smishing are gaining some traction.
Smishing occurs when you get a dubious
text message from a fraudster posing as a bank representative. The
message may warn you of security breaches and ask you to call a customer
care number. Then you’re asked for your account number and PIN.
“Someone in a foreign country is
actually collecting the information,” an analyst covering risk and fraud
at Javelin Strategy & Research, Robert Vamosi, says.
“Don’t call the number on your text message,” he warns.
Instead, treat it as an untrusted
communication. Call the customer service number listed on your monthly
account statement and verify the text communication, advises Consumer
Reports.
- Fend off malware
This is probably the most widespread and worrisome Web attack.
Malware infiltrates your computer
without your consent or your knowledge. And malware types have been
exploding recently. Your computer can get infected in two different
ways. You can click on an online link and download a poisoned programme.
Or you can click on an infected e-mail.
Once malware is installed on your
computer, cyber criminals can track your every move on the Internet,
including your online banking transactions. Then, they can empty your
account.
“Just Web browsing exposes you to risk,”
says Jason Milletary, a technical director of malware analysis,
SecureWorks Incorporated in Atlanta. “We tell banks that they have to
assume that their customers are going to be compromised,” he says
To fend off malware, avoid going to
small hosted websites with community forums, such as computer game
sites. Often free software and other pop-ups have malware embedded.
Another option is using a dedicated home computer or virtual desktop just for online banking and bill paying.
Milletary also suggests having your antivirus programmes regularly updated.
- Avoid shared computers and networks
If you’re banking on a shared computer,
you’re putting your account at risk. This includes Internet cafes as
well as your computer at work.
“When you’re done, log off your banking site if you do use a shared computer,” Vamosi says.
“If you’re surfing to the next page, you’re still on the banking site. Someone can gain access to your account,” he adds.
Tapping into outside Wi-Fi networks is
also dangerous. Vamosi warns against using Wi-Fi networks in airports,
cafes, trains or taxi cabs, with some exceptions.
“If you’re given a password to get onto a
wireless network, you’re safe,” he says. At hotels, opting for a wired
connection is the safest, he says.
Password and bank apps protection
In online banking, good security is hinged on a rock-solid password.
But many passwords are easily hacked, says DeCastro.
He advises using a difficult password
with a three-, four- or five-word phrase followed by a number and a
symbol, such as an exclamation point. “Never write your password down,”
he says. Also, don’t let your computer remember your password.
Know what bank apps you’re downloading
The banking apps market for Apple’s
iPhone devices and other cell phones is exploding. Already, 18 million
adults actively use mobile banking, according to Celent, a research firm
based in Boston.
But app security is lagging behind.
For example, a US bank has recently said
that its iPhone banking app has a security flaw and advised downloading
an upgrade. “People think that apps downloaded from the Apple Store are
secure,” says DeCastro. “But that doesn’t mean there won’t be issues.
More and more people are trying to steal credentials.”
Downloading third-party apps not issued
by an authorised bank is also dicey. “Download apps you trust,” says
Mahaffey. To do that, look at app ratings and quality.
“If there aren’t many downloads, you
want to be careful,” says Mahaffey. “Smartphones have the same security
issues as PCs. Don’t let your guard down.”
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